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Green emergency dockets

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How to process a green docket

Cabcharge Emergency Dockets should only be used if your Cabcharge FAREWAYplus terminal is unable to process an EFTPOS transaction.

 

This method of payment carries a higher risk for error which will impact on the certainty of your transaction.

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Dockets should be lodged according to the close-off schedule provided by Cabcharge to ensure payments are processed in a timely manner. 

Processing instructions

1

Ensure the manual imprinter lid is fully closed, then insert the card and the Emergency Docket.

2

Slide the lid to the right fully to imprint the card details.

3

Remove the card and verify the signature on the back of the card before handing it back to the passenger.

4

Remove the docket and ensure all trip details are complete and signed.

5

Give the passenger the yellow copy as their receipt. 

For docket payment, please send original dockets to:

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Attn: Offloads 

PO Box Locked Bag 8000

Strawberry Hills NSW 2012

Don't forget to include with your dockets:

  • an invoice with your Name or Company name

  • your Client ID

28

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days to lodge your dockets to Cabcharge from the date of the trip

Avoid payment delays or unfortunate chargebacks by following our docket guidelines. Docket factoring is not permitted – click here to learn more.

Processing other dockets

Blue dockets

Emergency white (M40) dockets

TTS yellow dockets

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Cabcharge is enforcing rigorous guidelines for Green emergency dockets.

Docket guidelines:

  • Only use in case of an emergency

  • Only vehicles equipped with a Cabcharge FAREWAYplus terminal can process green emergency dockets

  • Lodge dockets on time (within 28 days)

  • Fill dockets correctly


Docket factoring is not permitted – click here to learn more.

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